Terms, Conditions & Warranties

Terms and Conditions for BlueRiverD.com

These terms and conditions (“Terms”) govern the use of the BlueRiverD.com website. By accessing or using this website, you agree to these Terms. If you do not agree, you may not use this website.

1. Definitions

For the purposes of these Terms:

“Apparel and Promotional Items” refer to clothing, accessories, and promotional materials offered on BlueRiverD.com.
“Customer” denotes any individual or entity placing an order for Apparel and Promotional Items on BlueRiverD.com.
“Order” signifies a request from a Customer to purchase Apparel and Promotional Items from BlueRiverD.com.
“Website” represents the online platform accessible via https://blue-river-digital.websitepro.hosting/.

2. Products

All Apparel and Promotional Items displayed on BlueRiverD.com are subject to availability. We reserve the right to limit the quantity of items available for purchase per Customer.

3. Order Fulfillment

Customers can opt for two delivery options:

Pick up at the Blue River Office
Shipping (with applicable shipping fees)

4. Prices and Payment

Prices for Apparel and Promotional Items are listed in United States Dollars (USD). Payment transactions will be processed securely through Stripe, accepting Debit and Credit Cards.

5. Disclaimer and Limitation of Liability

a. Product Availability: While we strive to maintain accurate product availability, we do not guarantee that all items displayed on the website are currently in stock. In the event an ordered item is unavailable, we will notify you promptly.

b. Accuracy of Information: We aim for accuracy in all product descriptions, prices, and other information provided on the website. However, errors may occur. We reserve the right to correct any errors and to update information at any time without prior notice.

c. Liability Limitation: BlueRiverD.com shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of this website or the purchase of Apparel and Promotional Items.

6. Governing Law

These Terms and your use of the BlueRiverD.com website shall be governed by and construed in accordance with the laws of the State of Indiana, United States.

7. Warranty Policy – Vehicle Wraps & Graphics

This warranty statement applies exclusively to products manufactured and installed by Blue River Digital. Blue River Digital offers a 12 month (12) in-house warranty on all vehicle wrap and vehicle graphics products.

Our warranty covers all defects in materials and installation. This includes full replacement of failed materials, removal, and installation.

This warranty does not cover damage to the wrap or graphics from negligence, misuse, accidents, solvent exposure, road damage, wear and tear, or any failure not a product of installation or materials.

This warranty does not cover warrantable failures due to pre-existing damage to vehicles. This warranty does not cover a warrantable failure in the event that the client chooses to keep any/all emblems on a vehicle and to have them wrapped over.

All claims must be made within the 12 month warranty time frame and are subject to approval by Blue River Digital.

In case of a warrantable failure, Blue River Digital’s responsibility is limited solely to, at its option, repairing or replacing the defective wrap or parts of the wrap. Customer’s option for repair of warrantable failures is strictly limited to repair at the Blue River Digital facility.

Materials used in warranty repairs will carry the same warranty coverage as the materials they replace, but the expiration dates will be the same as those of the original materials. Blue River Digital makes no other warranties, expressed or implied.

Effective date: January 15, 2022. Supersedes all previous warranty statements.

8. Warranty Policy – Retractable Banner Stands and Stretch Tube Frame Displays

This warranty statement applies exclusively to products manufactured and installed by Blue River Digital. Blue River Digital offers a 12 month in-house warranty on retractable banner stands and stretch fabric tube frame displays.

All claims must be made within the 12 month warranty time frame and are subject to approval by Blue River Digital.

This warranty only covers manufacturing defects. This generally means that parts which fail during normal and proper use of the display are covered under warranty. Damage that occurs as a result of misuse, physical damage, or other causes other than faulty parts wouldn’t be covered. This includes things like indoor displays that were used outdoors, problems or damage that occur from not following the display instructions or using an outdoor display in weather conditions more severe than what it was designed to withstand. This doesn’t mean that these problems can’t be fixed, only that there will be costs involved in the repair. None of the warranties cover the cost of shipping the display back to Blue River Digital for repair or replacement. When the warranty coverage dictates that shipping of the repaired or replaced display back to the customer is covered, it will be returned via ground shipping.

Retractable Banner stands and other portable displays typically come with a carry bag, and even on high end displays, the warranties don’t extend to the carry bag. Replacement bags can be purchased for almost any display, but we don’t offer repair services for them.

Effective date: January 15, 2022. Supersedes all previous warranty statements.

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